Rilvo support

Got a question about Rilvo, the supported channels or how to get started?
Here you’ll find the most useful answers on how the service works and how to ask for support when you need it.

Frequently asked questions

Rilvo Coworker is the monthly service that keeps Rilvo active, configured and looked after over time. It includes a private dedicated environment in Europe, ongoing maintenance and monitoring, support for the active environment, day-to-day management of the monthly service and initial activation of the environment.

If new tasks or requests outside the standard scope are needed, they are handled separately, clearly and agreed in advance.

No. Rilvo is designed to work in the channels you already use, so you can add it to the way you work without changing everything.

Rilvo Coworker includes a private dedicated environment in Europe, designed for more orderly and controlled management of the service.

Yes. Rilvo Coworker includes support for the active environment and day-to-day management of the monthly service.

Yes. Besides Rilvo Coworker (€249/month + VAT, AI usage included), there is Rilvo Coworker with your own AI account (€189/month + VAT; AI usage costs not included, you pay them to your provider). To try it, there is a 30-day pilot (€199 + VAT, one-off). For extra work, there are prepaid packs of 5 or 10 hours. Full details are on the pricing page.

No. Initial activation of the environment is included in Rilvo Coworker.

Rilvo currently supports Telegram, Slack and Discord in the base offer. Microsoft Teams is in development.

Maintenance and monitoring of the active environment are part of the monthly service, so you don’t have to handle everything in-house.

It starts with an initial conversation to understand your context and check the operational scope. From there, the environment is activated and the monthly service begins.

Yes. That’s exactly the idea: start from a clear base, then add extra work only when you really need it.

How to get started with Rilvo

The first step is an initial conversation to understand how you work and check the operational scope.
After that, we activate the environment and set up the service in an orderly way, without needless complications.

Supported channels

Rilvo currently supports Telegram, Slack and Discord in the base offer. Microsoft Teams is in development.

What kind of support is included

Rilvo Coworker includes support for the active environment, day-to-day management of the monthly service, and ongoing maintenance and monitoring.
If extra work or requests outside the standard scope are needed later, they are handled separately and clearly agreed.

Need something clarified?

If you’d like to understand better how Rilvo could work for you, you can contact us through the contact form.
We’ll help you work out where to start, simply and practically.

Contact us